Terms & Conditions

Terms & Conditions

Effective Date: July 19, 2026

Welcome to Home & Harmony. By accessing or using our website (https://homeandharmonybd.com/) and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.


1. General

  • These Terms & Conditions govern your use of our website and services.

  • We reserve the right to update, modify, or discontinue any part of our website, products, prices, or policies at any time without prior notice.

  • Continued use of our website constitutes your acceptance of any updated Terms & Conditions.


2. Products & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate.

  • Due to lighting, screen settings, or photography, actual product colors may vary slightly from the images shown.

  • All prices displayed on the website are in Bangladeshi Taka (BDT).

  • Product prices and promotions are subject to change without prior notice.


3. Order Acceptance

  • Placing an order does not guarantee acceptance of the order.

  • Home & Harmony reserves the right to cancel or refuse any order due to product unavailability, pricing errors, suspected fraudulent activity, or other valid reasons.

  • We may contact you by phone or SMS to verify your order before processing.


4. Payment

We currently offer:

  • Cash on Delivery (COD)

  • Online Payment (where available)

Customers are responsible for providing accurate payment information.


5. Shipping & Delivery

Our standard delivery charges are:

  • Inside Dhaka: BDT 80

  • Outside Dhaka: BDT 150

Estimated delivery times are provided in our Shipping Policy and may vary due to weather conditions, public holidays, courier delays, or circumstances beyond our control.


6. Product Inspection Upon Delivery

Customers must inspect the product in the presence of the delivery person before accepting the order.

Please verify:

  • Product condition

  • Design

  • Quantity

  • Visible damage

  • Correct item received

Once the delivery person leaves the delivery location, the order will be considered accepted.


7. Returns & Exchanges

  • Returns are not accepted after the delivery person has left the delivery location.

  • If you wish to exchange a product, you must contact us within the time specified in our Refund & Return Policy.

  • Customers are responsible for the applicable courier or delivery charges for exchanges, unless the exchange is required due to our error (such as receiving the wrong or damaged product).


8. Customer Responsibilities

Customers agree to provide:

  • Accurate full name

  • Valid mobile number

  • Complete delivery address

  • Correct order information

Home & Harmony is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.


9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product descriptions, and designs, is the property of Home & Harmony.

No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.


10. Limitation of Liability

Home & Harmony shall not be liable for any delay, loss, or damage caused by circumstances beyond our reasonable control, including but not limited to natural disasters, courier delays, technical failures, or government actions.


11. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to maintaining the privacy and confidentiality of our customers’ information.


12. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this website.


13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Home & Harmony

Website: https://homeandharmonybd.com/

Email: support@homeandharmonybd.com

Customer Support: +8801823775566